The One Phrase I Used To Teach My Kids Empathy And Kindness

My kids still say it!

  • Albiona M. Rakipi

Written on Jul 21, 2021

mom talking to daughter Yurii_Yarema / Shutterstock

Children will typically see things in a binary way — good/bad, right/wrong, happy/sad, etc. In part, it’s because they haven’t had the same life experiences as an adult to understand the many gray areas of life. Even as adults, we have a hard time looking at situations as non-binary.

It’s much easier for our brain to put things in one category or another neatly. How often have you heard somebody say, “I just see things as very black and white.”


Unfortunately, life experiences aren’t binary. They’re complicated and multi-layered, and they have to be explored more deeply. Multiple moving pieces have to be considered.

A question I get from parents is: “How can I develop empathy in my kids?” This desire to instill, what I consider to be, one of the best human qualities is commendable. Emotion researchers define empathy as the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.

What you should know

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The development of empathy isn’t the same in every child. Some children will show signs of empathy as early as 2 or 3 years old. For some children, it may take much longer.


In general, most children in the early childhood years have difficulty fully understanding the perspective of another. They are wired to think for themselves first.

As they grow, they begin to adopt a more you and me or we mindset. This is developmentally appropriate if we consider how children develop. To be empathetic requires some ability to think abstractly. Children under age 6 are concrete thinkers. Abstract thinking begins to develop around 7 years old.

We have to remember that empathy is a process, and it needs to be taught, cultivated and explored. It’s not the same as saying, “Oh, now they can walk.” It constantly changes as children continue to grow.

Empathy teaches us how to foster kindness and compassion in our relationships. We have to be able to concern ourselves with how someone else feels. Additionally, it allows us to consider our own choices and the impact they can have on another.


A Phrase to Spark Empathy

When attempting to cultivate empathy and kindness in my kids, here’s what I said, we don’t know their story. It’s simple, but it’s powerful because it’s true.

My children would come home from school and say, “Oh, this boy in my class is always getting in trouble. He’s really bad.” This is a common statement and appropriate if we consider the binary framework mentioned earlier. The brain loves making easy, clean conclusions. In this case, the boy made choices that didn’t align with what the teacher wanted; this means he’s bad.

I told my daughter, we don’t know his story. She said, what do you mean? I explained:

Well, just like you, everyone has a story, and all of our stories are not the same. Some kids have two parents in one house; some don’t. We like and dislike different things; certain things can make one person sad while others might not feel sad.


Or some children learn in unique ways, and there are aspects of school that are harder for them. Think about it this way, when something is hard, how do you feel? Are you patient or frustrated?

She said: frustrated.

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Do you sometimes make choices that are not the best choice when you feel this way?


Does that mean you’re bad?


So back to your friend in class. He may be making choices that are not great, but it doesn’t mean he’s bad. Remember, we don’t know his story.

In our home, this phrase has been used continuously throughout the years. With a now almost 18-year-old and a 15-year-old, they still say, we don’t know their story. Anytime we use this phrase, we leave room for empathy and compassion. It also allows kids to explore a reality different from their own.


When we approach it from this standpoint, something in us softens, and judgment is diminished. Instead, it’s replaced with openness and understanding.

As my kids got older, we continued to use this phrase but in a different way. If one of their friends was going through their day making undesirable choices, it was important that my children could establish healthy boundaries.

Maybe that person is not someone you want to be best friends with, but it doesn’t mean that he’s terrible, and we can make a definitive conclusion about who he is. Remember, we don’t know his story. It doesn’t excuse poor choices, but we have to leave room for compassion and empathy.


Again, resist the knee-jerk reaction to use a binary approach here. You can decide someone is not a good friend while simultaneously showing grace and compassion for him or her.

The human experience is complex and layered, and it manifests differently in all of us.

We can’t expect our kids to fully understand the totality of what someone else might be going through.

But when we start with the simple statement, we don’t know their story; we begin the journey of keeping an open heart, exercising empathy, and showing compassion. We must uphold a willingness to understand and appreciate each one of our unique stories.

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Albiona Rakipi is the founder of Kiddos + Insights, a writer, a mom, and a parenting consultant in the Metro Detroit Area. She has over 20 years of experience working with children and families as an educator and a pediatric speech and language pathologist. She authors a weekly newsletter called Parenting Skimmed: 10-15 sentences sharing thoughtful insights to help you parent and live a better life.