7 Strategies To Deal With Difficult People Who Make Life Harder Than It Has To Be
How to deal with annoying people with class.
Levi Meir Clancy | Unsplash Our sister-in-law acts like a selfish witch. A once cheerful, romantic partner turns spiteful and vicious following a breakup. Friends betray. Our parents disappoint us. Some jerk throws a fit in Starbucks and makes the barista cry, and we find ourselves really wishing we could toss hot coffee in his smug face.
All these fools can really block our positive flow of Qi, and some days don't it just seem like meanies are everywhere? I often wonder how I can ever reach a higher plane or quiet my mind when I'm surrounded by these difficult people. How can I learn to stop reacting to them and their drama so I can find my inner peace again?
Jesus said, "Love your enemies," and Buddha said, "Hatred will not cease by hatred, but by love alone." Gandhi, Dr. Martin Luther King, the Dalai Lama, and every single other great spiritual teacher who has ever lived have agreed. It sounds beautiful and simple in theory, but when it comes to actually practicing it, how can we find calm and love when someone is behaving abominably?
For me, this is easily the most difficult spiritual lesson that I will ever learn (and re-learn, and keep learning probably until I die). It's super tough to stop judging and start understanding, but it's a necessity. We must have compassion for difficult people. But how?
Here are 7 strategies to deal with difficult people who make life harder than it has to be:
1. Have empathy, empathy, and even more empathy
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When we can understand situations from perspectives vastly different from our own, and when we can truly feel where someone else is coming from, sometimes their behavior can at least make more sense. Also know that understanding doesn't mean condoning.
One study concluded that empathy helps de-escalate conflicts, improve communication, and find collaborative solutions. While it can build rapport in healthy relationships, an over-reliance on affective empathy can lead to personal distress and burnout when dealing with difficult people.
2. Rethink how you view mean people
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Many of us were taught, perhaps unconsciously, that evil exists and that there are good people and bad people. It's not true.
The concept of evil is a holdover from times when people had significantly less understanding of psychology and human development. But believing in evil is a primitive thought pattern.
What most people call evil is actually pain and illness. Most people who do terrible things do so because they were abused or brainwashed, or not adequately loved. Even more, are simply mentally ill and cannot help their actions.
They live in constant torment and lash out from their pain. Even psychopaths, guilty of the worst crimes, have been scientifically proven to possess physically different brain structures than non-psychopaths. These people aren't supernaturally evil; they have serious and terrible disorders that are beyond their control.
3. Set serious boundaries
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It's okay to walk away from volatile situations. It's healthy to remove oneself from the drama to breathe, meditate, create a calm space, and find perspective. Stop making plans with rude relatives.
Compassion is much easier to cultivate from a distance. Don't get caught up in the mayhem. For those dealing with manipulative, controlling, or aggressive individuals, strict boundaries are a necessary form of self-care and a way to regain control.
A 2019 study concluded that clear boundaries teach others how to treat you. For those in a relationship who push back, boundaries can clarify whether the relationship is healthy and respectful or harmful.
4. See the offending party as a child
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If we can see someone who's behaving badly as a hurt, frustrated child, it can be much easier to nurture and love them.
Kids throw fits when they're tired, hungry, or sick. But they have their worst tantrums when they're having trouble communicating their needs and emotions.
Most adults throw fits for the same reasons, and if we can realize that there's an underlying cause behind their negative actions, we can understand and perhaps help them to alleviate their frustration.
5. Allow extenuating circumstances to happen
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The story about the little boy on the train has been life-changing for me. I think about it almost every day, and it's been so long that I can't remember where I first heard it.
A kid is being horrible on a train ride. A fellow passenger is just disgusted. The kid's dad is doing nothing. The kid is just getting worse and worse. The passenger cannot even believe it.
Then, the kid's dad apologizes and says that the kid's mom just died the day before. The child is terrified and grieving, cannot understand what has happened, and cannot process his unimaginable loss. Hence, the behavior.
Suddenly, what once seemed annoying, disgusting, and like bad parenting is now heartbreaking and completely understandable. The judgmental passenger realizes his error.
So, how are we like the passenger on that train when we see people doing awful things? Instead of judging and becoming annoyed, let's try to imagine what else might be going on in the lives of others. Maybe that jerk in Starbucks just found out his wife has breast cancer. Maybe his kid overdosed last night. You never know.
6. Take into account brainwashing and/or cultural differences
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We generally judge other people's behavior through the lens of our own biases, but in many cases, things people do that may seem awful, wrong, ignorant, and bad to us are behaviors that are ingrained in people from their upbringings, which, in a different context or culture, are perfectly normal and acceptable.
What can be an abomination to us could be a noble and heroic act to someone else (or at least perfectly normal and unremarkable).
7. Remember: you have shortcomings, too
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If compassion for someone else becomes difficult, it can be useful to look at our own failings. What about the times we behaved spitefully? No one is perfect.
Every one of us has screwed up, made mistakes, lost our patience, and acted like an idiot before. How did we want to be treated in the same situation? What did other people do for us that helped or harmed us when we were in a volatile state?
Research supports that remembering your own shortcomings, a component of humility, is a highly effective strategy for dealing with difficult people.
This process relies on self-reflection and empathy to de-escalate conflicts, improve communication, and shift from a reactive to a more thoughtful response. Be the helpful one. Cut the other person some slack.
Victoria Fedden is a writer and author. Her writing has appeared in Real Simple, Chicken Soup for the Soul, Huffington Post, Redbook, Elephant Journal, Scary Mommy, and more.
