Community

Frequently Asked Questions

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I can't log in!! #*%&!(*%&!!!

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Ugh. We know how it feels to get frustrated at technology. First, make sure you are using the right username and password. When you signed up on the site, we emailed you a handy dandy email with your password and tips on getting started on the site. Search your email for that message. If you can't find it, try and reset your password by clicking on the "forgot password" link below the login box.

If you still cannot log in, email the community manager at community@yourtango.com or use the contact us page. In your message let us know what internet browser you are using. We will do our best to help you resolve this issue and we thank you for your patience.

 Why was my comment or blog deleted?

We don't like to delete posts, comments or other things you add to the site. We love hearing what you have to say. However, sometimes, we receive spam or a post violates our terms of use. If you feel your comment or blog post was deleted in error, email the community manager at community@yourtango.com or use the contact us page to notify us of your request. 

 I don't like this comment/article/post and I want it off the site.

Talking about relationships gets personal and is sometimes uncomfortable, but we do our best to give all sides a voice and encourage smart talk about love. We count on our community members to help us facilitate and monitor participation on YourTango so that it is a place that serves and supports you.

For troublesome comments, you can use the "thumbs down" icon to vote down a comment and then click on the "tell us why" link to report the comment. 

You can also write a comment in response. Lay out your reasons for not liking what the author had to say. Odds are you aren't the only one who thinks that. When you comment, your opinion is there for everyone else to see. Your comment will help balance out the viewpoints on the site. This type of open discussion is what makes the internet freaking awesome and what makes it suck.

Additionally, many users use the Community Blogs as a place to let their voices be heard. So blog away! Let us know why you didn't like what you read. Twice a week we pick the best community blogs of the week and post them on the YourTango homepage. Yours could be one of them.

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 If you feel a blog post or article violates our terms of use, you can always email the community manager at community@yourtango.com or use the contact us page to let us know about your concerns.

 By the way, thank you for your help in making our community a safe, valuable forum for so many members.

 

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