I believe that these principles of authenticity should not only be applied to dating and romantic relationships, but to our professional lives as well. If the service being offered is not accurately described, or the provider has misrepresented themselves in some way, naturally this will not lead to happy customers or repeat business. Because I value authenticity, and recognize its value for reducing the frequency of rejection, I have made an effort to include recent photographs of myself on my website. Of course, like most people, I want to put my best face forward. I select pictures that I think are flattering, wearing colors that look good on me, showing a warm inviting smile on my face, yet hopefully these pictures are an accurate representation of what I look like today. I do not wish to create an unrealistic expectation that I am some kind of twenty year old super model. I would rather have my clients arrive for a session with an idea of who to expect, and be happy to recognize me as the woman they saw in the photos.
If you have taken the time to read the content of this blog or my website then I trust you see that I share who I am, as well as my overall healing philosophy quite openly. I have filled this blog with heartfelt content. My intention is to share quality information, and to extend good faith to my potential clients by modeling the kind of open communication I would like from them. I have done all this quite intentionally to attract the type of clients that want and need the healing services I offer, and to help weed out those who would not be happy with who I am or what I am offering. My etiquette page is very helpful clarifying just how I expect to be treated. Typically my methods work well. However, on rare occasions someone slips through my radar.
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The other day I had a new client. From the moment this client arrived, I could tell something was off. He did not smile or look me in the eyes. He seemed distracted and nervous; fidgeting with the change in his pockets. Normally I am able to put people at ease right away, but this time it didn't feel like there was anything I could do to connect with him. He didn't appear receptive to a hug hello or even a handshake. He stood awkwardly in the middle of my treatment room. I had to invite him to have a seat twice before he finally sat down. However, it was only a few seconds before he was saying something about how he forgot his cell phone in the car.
I touched his hand and looked him right in the eyes and said,"you seem a little nervous, is everything OK?" For a split second, I felt a connection. He took a deep breath and let it out. He finally made eye contact with me for about 3 seconds. He looked like he wanted to share something real, but then he looked away and said "everything is fine" and went right back into the phony cell phone story. So I said, "Sure... go." I knew this was an excuse to get out the door, but I did not try to stop him. A moment after he got into his car I could hear the engine start up, and then him driving away.