3. Don't shut down. Some men shut down as a way of being self-protective. Other men find it easier to say nothing than to risk saying the wrong thing. But silence isn't golden. Even saying "I don't know what to say" helps your mate know you're emotionally present and involved.
4. Stick to the subject. Whatever you are discussing is what you should focus on. Don't bring up other concerns that will derail what's going on and make it hard to resolve the conflict at hand.
5. Don't generalize. Again, stick to the particular situation being discussed. Shy away from words like, "always" and "never." In reality, very few situations fit into those categories. When you use those words, you detract from your point.
Are there more tools for successful conflict management? Sure! Starting with these five, however, will be a great beginning. Additionally, there are also tools that can help you repair from your conflicts after they've occurred so you get back on track in a loving way. There are even things you can learn so that you've got a better way to deal with your emotions.
Different therapists have a variety of skills to offer. One skill that there would be no conflict on, however, is the importance of managing your conflicts to have a solid, loving relationship. Now you can!