How to Improve Communication Without Saying a Word


How to Improve Communication Without Saying a Word

We have all heard that most of what we say to others is non-verbal.  One UCLA study found that up to 93% of communication is through non-verbal cues.  In fact, our body language gives away how we’re feeling at times when maybe we don’t even cognitively realize it.

Your partner is an expert on picking up non-verbal signals from you


So basically, he or she can often tell how you’re feeling even if you don’t know.  On one level, you may be feeling distressed about something without realizing it at the cognitive/verbal level.  Your partner picks up on physical cues that you send off about this feeling even if you aren’t able to articulate that feeling yourself.   In a healthy relationship, he or she might ask you “what’s wrong?” even if you aren’t 100% aware of something feeling off.  How sensitive and understanding of them!

But there is more to non-verbal communication than our body language or gaze

When we think about “non-verbal communication” we might think about tone, body language, and eye contact.  These things are all important parts of non-verbal communication.  But there is a huge part of non-verbal communication that we often forget about that is of paramount importance in relationships.


And I’m not talking about sex.  In fact, out of 12 behaviors indicating increasing intimacy that couples tend to follow, sex was about midway through the list.  Other behaviors involving touch were in the majority of those listed.

Psychology Today — the most scholarly of psychology journals (just kidding) — just released a piece about touch that calls attention to this forgotten method of communication.  Touch is described as our earliest language, and one that is necessary for us to “re-learn.”

Your skin is your largest organ, and certainly your largest sensory organ.

We may not be porcupines and communicate so obviously through our skin, but let’s not forget that we are animals.  We  like to feel that we’re in control of our experience and privilege our thoughts, but the parts of our brain that think logically and use words came late to the scene in the game of evolution.

Emotions were there before words, and much of our often automatic, emotional experience exists to help us survive.  Our skin, like other non-verbal factors, can often give away this sense of how we’re feeling.  Just think about making a difficult presentation and getting hot and sweaty, perhaps turning red.

It is unsurprising then that touch plays such a big role in conveying how we feel to others, particularly our partners.

Just how much can we communicate through touch?

More than we realize.  In fact, in a 2009 experiment at DePauw University, psychologist Matthew Hertenstein showed that we are able to pick up on emotions through touch alone.  In his experiment, volunteers conveyed 8 emotions (anger, fear, disgust, love, gratitude, sympathy, happiness and sadness) through touch to blindfolded participants.  If chance alone were to account for the rate at which participants rated the emotions, they would have gotten about 25% right.

Their accuracy rates were at 78%

This article was originally published at . Reprinted with permission.
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